20.4.06

"Smith Barney, Why do you hate your customers?" A Play by JD

A tale of dinosaurs in the age of robots.

"For the customer, who doesn't enjoy high levels of service and has no respect for their money, Financial Management Account, by Smith Barney"

Smith Barney Does Not Rule


JD: I have a brokerage account with you. A relative used to work there and having a live broker helps for things like buying producers of Japanese toilets or Russian Petroleum on their native exchanges rather than illiquid domestic ADR's.

Smith Barney: Yes, I am a well-known, venerable brokerage house, built upon the philosophy that customers should be rich, have low expectations and a deep self-hatred...

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